Client service

Pay a bill

Payments go straight to your carrier. Email us if you can't find the link or want to change how you pay.

File a claim

Claims are filed with and handled by your carrier, using the claims number on your policy or ID card. If you're not sure whether to file, call us and we'll talk it through. The carrier, not the agency, decides what a claim pays under your policy.

Get ID cards or proof of insurance

Email us the vehicle and where it's going. We'll send them during business hours, once the carrier has issued the policy.

Change a policy

New car, new driver, new roof, new address, a lienholder change. Email the details and we'll get the change to your carrier.

Certificate of insurance

For business clients. Send the certificate holder name and address and what they're asking for. We'll request it as long as the coverage they ask for is already on your policy.

Cancel or switch

Tell us. If you're switching, we'll help you line up the dates so there's no gap, and ask the carrier about any refund it owes you.

Monday to Friday, 8:30am to 5:30pm Central.